What Your Customers Are Thinking

Here's what your customers are thinking while they're interacting with you:

"DON'T BORE ME."

What is or isn't boring is dependent upon the personality and the unique needs, interests and personal preferences of each prospect.

How can you prevent from boring your prospects? Focus on them, not on you, your products, and your company. Reach out to your prospects. Engage them. Talk like they do. Pace your speech and actions using your prospect as the model. Speak at the volume level your prospect speaks. Talk about what they want to talk about. If you become a Customer Interest Specialist, you'll become more interesting to your customer.

Skip Anderson is the Founder and President of Selling to Consumers, a B2C sales training and consulting firm. Subscribe to the free Selling to Consumers Sales Tips Newsletter.